Dog Puppy training
Welcome to Dog-Nappy.co.uk Specialists for incontinence and puppy training solutions.

 

 

Payment & delivery questions

Product questions

If you have any questions, please contact us below:

Please note: The FAQ section for dog nappy, dog nappies for dog incontinence & excitable urination will be added to on a regular basis.

I do not want to pay by Paypal, can I pay by credit / debit card ?

You do not need a Paypal account, and can by via a Credit / debit card.

Paypal are used only as a 3rd party to transact the payment, and you do not need to set up am account.

If you DO NOT WISH TO USE PAYPAL and would like to pay using a Credit / debit card, then simply follow the instructions when you see the screens below:

 

1st payment screen you will see.

Click the "Check out with Paypal" orange button (this does not mean you need to have a Paypal account)

2nd payment screen you will see.

Click the "continue" link to pay by credit / debit card

 

 

 

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Can I pay over the telephone ?

We are happy to accept your orders over the telephone. Please ring the number at the top of the screen.

We only accept payment by credit card via our website using the world safest, secure credit card payment transaction system, or by cheque / postal order.

Please make cheques / postal orders payable to MMS Sales and send to the address below:

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Can I pay by cheque or Postal order ?

Yes - we accept payment by cheque or postal order.

CLICK TO PRINT OFF AN ORDER FORM.

Please make cheques / postal orders payable to MMS Sales and send to the address above:

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How do I get my £5 dual nappy order discount ?

If ordered by credit card, the discount is automatically applied when you select the "two nappies" option.

If ordered by post using a cheque, the discount is automatically applied.

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Why are male and female designs different and essential ?

For anatomical reasons, it is essential that the dog nappy shape & design is different for Male and Female. Obviously urine is expelled from the body from different areas for male and females, and so the design needs to reflect this to work properly.

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What if my new Dog Nappy does not fit ?

In rare cases, the dog nappy supplied may be slightly too small or too large, as sizing of these products is not an exact science, and waist measurement is the best guide we have, but obviously other factors such as body shape and breed effect the sizing.

With our male and female custom sized designs, we have never had an occasion where the nappies do not fit !

Please remember, we will exchange the nappy at no extra cost, and also have a "no quibble guarantee". If in the unlikely event that you need to return, please send to K.Effaro (returns) at the address below.

PLEASE ENCLOSE A COPY OF EMAIL CORRESPONDENCE TO WE CAN TRACE YOUR ORDER TO YOU.

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How long do the dog nappies and pads take to arrive ?

All items are dispatched same day if ordered early enough, or next day on a 1st class 24 HOUR royal mail delivery.

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What are Dog Nappies ?

Dog Nappies are a reusable protective Nappy that are an absorbent product exclusively designed for Dog owners who love their Dogs, but hate the mess from "accidents". They can be washed multiple times, making them a very cost-effective solution to Dog wetting issues.

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How do Dog Nappies work ?

Dog Nappies utilise high quality materials and reusable fiber technology, designed to fit comfortably around your Dog, reliably capturing and then preventing leakage of urine.

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Is a Dog Nappy expensive to use ?

Dog Nappies are an extremelyt cost-effective cost effective absorbent solution for yor your pet wetting issues.

Since Dog Nappies can be washed over 300 times, they only cost pennies per use.

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How many Dog Nappies do I need ?

Most dog owners have at least 2 Dog Nappies, so they always have a spare one handy. This really depends on the individual owner and how quickly you can wash and dry your Dog Nappy.

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Does a Dog Nappy help with odors ?

Yes - most odors are caused by bacteria in urine The normally bacteria present is "Proteus". When a dog urinates, these bacteria simply multiply and produce ammonia as a by-product. This ammonia is the cause of the strong urine smell in your home, especially if its warm. Dog Nappies prevent urine leakage and so protects your home from urine and the associated smells.

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Will Dog Nappies work for my older dog ?

Dog Nappies are fantastic for older dogs, who sometimes can not make it through the night with "accidents" in their bed.

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How often do I need to wash Dog Nappies ?

Dog Nappies only need to be washed once exposed to urine.

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How long does a Dog Nappy last ?

A very long time ! The design of the Dog Nappy is extremely robust, and can be hand or machine washed multiple times. These products will last for years !

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Are there different sizes of Dog Nappy ?

Yes - please see the order page for the various sizes available.

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Is there a guarantee with my Dog Nappy ?

Yes - Dog Nappies have a money back guarantee.

We know how difficult it can be to feel & see feel the dog and cat nappies that are available, so we are more than happy to exchange or refund products that you're not happy with when they arrive, of course they have to be in a resalable condition, washed and free from pet hairs.

The benefit to you is that you can feel confident that if it isn't what you were expecting, you'll get your money back with no quibbles!

 

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Where can you use Dog Nappies ?

Dog Nappies can be used in a variety of environments, other than your home. They can be used to protect:

    • Floors
    • Furniture
    • Cars
    • Beds
    • Anywhere you need "Accident Protection" !

    The FAQ section for dog nappy, dog nappies for dog incontinence & excitable urination will be added to on a regular basis.

    Future FAQs for will include more details on Dog Nappies (Washable Dog nappy), dog incontinence, incontinent dogs, pet nappy, excitable urination in dogs, bitches in heat, excitable wetting, dog wetting, pet wetting, dog urination, house training dogs, urinary incontinence.

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